Contact Information

General Information
Main office:              847-310-1188,      888-310-1188
      Fax:                   847-885-8308
Mailing Address:      P.O. Box 767
                                Yorkville, IL 60560

Sterling/Rock Falls : 
       Store location  :  323 First Ave (Route 40) 
                                 Rock Falls, IL 61071
                                 815-622-9828

Phone support hours:
Standard User Support
                   9:30am-5:30pm Monday - Friday
                  

Premium User & Network Emergency Support
                   24-Hours Monday - Sunday

Sales & Pricing Information
Email: sales@cin.net  
Phone: 847-310-1188

On-line Sign up Please Click here

Accounts & Billing
Email: billing@cin.net

User account management:
Email: renewal@cin.net

Technical Support
Email: tech@cin.net
Main Office :                  847-310-1188 or 888-310-1188
Sterling/Rock Falls, IL    815-622-0881 or 815-622-9828

Network Management
E-mail: noc@cin.net , This e-mail is strickly for network issue. Other issue please direct to the proper e-mail address listed

Network Abuse Report
E-mail: abuse@cin.net

Before you contact technical support, please ensure that you have read the FAQ (Frequently Asked Questions) section in "User Account Information". In most cases, we find that customers often find the answers to their questions in our web-site documentation.