Contact Information

General Information
Main office:              847-310-1188,      888-310-1188
      Fax:                   847-885-8308
Mailing Address:      P O Box 767,
                                Yorkvill, IL 60560

Sterling/Rock Falls : 
       Store location  :  323 First Ave (Route 40), 
                                 Rock Falls, IL 61071
                                 815-622-9828

 

Phone support hours:
Standard User Support
                   9am-7pm Monday - Friday
                   9am-5pm Saturday  (US Central Time)

Premium User & Network Emergency Support
                   24-Hours Monday - Sunday

Sales & Pricing Information
Email: sales@cin.net  
Phone: 847-310-1188

On-line Sign up Please Click here

Accounts & Billing
Email: billing@cin.net

User account management:
Email: renewal@cin.net

Technical Support
Email: tech@cin.net
Main Office :                  847-310-1188 or 888-310-1188
Sterling/Rock Falls, IL    815-622-9828

Network Management
E-mail: noc@cin.net

Network Abuse Report
E-mail: abuse@cin.net

Before you contact technical support, please ensure that you have read the FAQ (Frequently Asked Questions) section in "User Account Information". In most cases, we find that customers often find the answers to their questions in our web-site documentation.